This is a great little ratchet. I've spent most of my life using tools so I know the difference between quality and junk tools. The ratchet has a smooth action and doesn't skip teeth when under pressure. The fit and finish are excellent and it has a nice feel in the hand.What I'm most impressed about is the customer service. About six months after buying it, one of the two screws that holds the mechanism together feel out and was lost. I contacted Pro Bike via email and got a response the same day. Tom said he was on vacation but would send me a replacement as soon as he got back. True tomhis word, I received and brand new ratchet in the mail. I'm very pleased. Thank you Pro Bike!!
