I never received the bell. Wrote an email to customer service with no response.
Very easy to install so I might be a touch concerned about it being stolen but has a nice clean chime that is heard for a good distance but isn‚Äôt obnoxious. Small and well designed. Should last years.
It is not loud at all, especially for an Ebike however it is very easy to install (under less than 1 minute) and looks nice